Wednesday, April 16, 2008

A most humble thank you to Steve, Steve, Andy, and George

I had the most rediculous night last night. If anyone tried to call me and couldn't get through, I appologize. Apparently I wasn't able to receive incoming calls. Therefore, I called Verizon from my phone (obviously I could make outgoing calls) so that we could resolve the problem. After a misconnection with Steve, the FIRST tech that helped me, I called back and got Andy, who would be happy to send Steve a text to call me back. To which I replied, "That would be great, except I can't get incoming calls." Right. So back to square one. Andy decided that the tower problem in Carmel Valley (20 minutes north of PB) might not be the problem, so let's reprogram your phone. I turned it off, he did his thing, I turned it back on to reprogram, and then it shut down completely. I couldn't turn the damn thing back on for the life of me!

Meanwhile, my friend Tara was flying into the San Diego airport from a family vacation to St. Pete, FL. I had her car keys, house key (spare thank god, because it turns out I lost it!), and car all at my house. I didn't have her number to call and set up a meeting place. I didn't have my phone to receive her texts. I couldn't receive incoming calls even on Adam's phone, which now received both his and my calls after the THIRD Verizon tech service member forwarded my cell number in the interim. The third guy, also named Steve, couldn't understand why my phone died and refused to agree that it wasn't my fault, that the only reason it died was because of the reprogramming, and that Verizon now owed me a new phone. He didn't seem to think so, and I couldn't wait any longer to go find Tara at the airport.

So, I took Adam's phone with me, parked the car, and went in on a (wo)man hunt for my friend. Luckily she's maybe a buck thirty at 5'11''. She stuck out out of airport crowd. And after almost crying from relief that we found each other, I realized, maybe it was just a power issue... So I plugged the thing in, and up she came. So, yes, Steve, Steve, and Andy, I am the idiot. I am the reason the phone died, and you do NOT owe me a new one. George, the FOURTH and final Verizon tech savvy man I will hopefully talk to in a very long time, forwarded my phone number back to my phone so Adam's identity was back to normal. Next time, I might try the plug first before harassing any more Verizon men. :)

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